IMAC Queensland — Grower Portal & Operational Automation
A custom web portal that centralises 90+ cotton growers and automates contract generation end to end — from position entry to signed PDF and confirmation emails, in seconds.
70
Contracts generated
237
Emails auto-delivered
99.16%
Deliverability rate
17hrs+
Admin saved in one month
March 2026 — with the 2026 season only just underway.
The Brief
IMAC Queensland helps cotton growers market and sell their cotton across regional Australia.
Before the portal, every new contract meant manual admin. PDFs were created by hand, emails were written one by one, and each grower’s records sat in separate spreadsheets. There was no single source of truth, no easy way to track history, and no visibility across the wider grower network.
The process worked — but it was high-touch, time-intensive, and difficult to scale.
The Solution
We built a custom web portal that centralises grower data and automates the contract workflow end to end.
Positions are entered once, and the system instantly generates a fully branded, pre-populated PDF contract with pricing, delivery details, terms, and legal clauses already in place. It then automatically sends confirmation emails to both buyer and seller — no manual drafting, no copy-pasting, no follow-up sending.
The platform brings all 90+ growers into one secure system with season-by-season history, position tracking, and visibility over unsold crop. Growers can log in from mobile or desktop to see their own data in real time, while the IMAC team has a complete operational view across the full network. Role-based access ensures each party sees only what they need.
The Results
In March 2026 alone, the platform generated 70 contracts and automatically delivered 237 emails at a 99.16% deliverability rate.
That meant zero manual drafting, zero manual sending, and more than 17 hours of admin saved in a single month — based on a conservative estimate of 15 minutes saved per contract.
And with the 2026 season only just underway, the time savings are still compounding.
From what initially felt like a daunting project, Dugald delivered an exceptional result through his expertise and deep knowledge. The portal has significantly improved my efficiency, allowing me to travel and meet clients knowing all our data is easily accessible. It also provides our clients with immediate access when they are out of the office via our app, while opening up exciting opportunities to build interactive features on the portal and grow our business. Dugald is an absolute pleasure to work with — patient, insightful, and always offering thoughtful advice. We see him as a long-term partner, and his knowledge will be integral to our continued growth.
Cambel Ball
Managing Director, IMAC Queensland
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